Pet Behavior Help Line Launched by Michigan Animal Shelter


Dog and cat owners can use help line to get tips for helping family pets


 dearborn animal shelter logo

Earlier this month, the Dearborn Animal Shelter launched a new pet behavior help line 313-355-7553, along with corresponding email addresses, and The purpose of the new outreach service is to give pet owners in the community a place to get some guidance for minor behavioral issues with their furry family members.


According to Elaine Greene, Executive Director, Friends For the Dearborn Animal Shelter, “Having behavioral issues is one of the leading manageable reasons we find people surrendering their pet to the Shelter. There are unavoidable reasons of course, like a relocation where pets are not allowed, sickness in the family or loss of employment, but behavior issues, if given proper guidance, can often be corrected. Greene continued, Sometimes people ask friends or family members, but are not sure where to turn for professional advice or are not able to afford training courses. Our goal is to give them some help, an option to connect with one of our team members who are skilled in offering cat and dog advice”.  


In preparation for the new help line, Dearborn Animal Shelter staff members were trained through a grant program made possible by the Humane Society of the United States (HSUS).  This program focuses on cat behavior issues; as many pet owners understand that there are dog training options available to them; but are not as familiar with finding cat behavior advice.  Once the Dearborn Animal Shelter staff members completed their training, they decided to extend the help line to dog owners as well, as they felt this service was important for dog family members too.

dearborn dog named Allie

Linda Thomas, Certified Professional Dog Trainer for the Dearborn Animal Shelter, will oversee the new help line service.  Thomas has completed the HSUS training and many other certifications in her role for the organization.  The help line is free to callers and open to those who have pet family members.  Recent Shelter adopters with any pet behavior issues are encouraged to continue their correspondence directly with their adoption counselors and not use this help line service.

The information can be found on the Dearborn Animal Shelter’s website under the Contact Us section. The following is a direct link to the Help line information on the site:


Learn more about adoption, training, events, volunteering or donating online at The Dearborn Animal Shelter is located at 2661 Greenfield Road, Dearborn, and is operated by the Friends For the Dearborn Animal Shelter, a 501C3 nonprofit organization. Main phone (313) 943-2697 you can also follow the Shelter on Facebook or Twitter.



  1. Dakota that was a great idea for them to set up a help line, people encountered things they jus don’t know how to handle. Anyone can have a question;)
    tylersat99 recently posted…Black and White Sunday – ReadyMy Profile

  2. This is such a needful thing. Too many pawbabies are surrendered or neglected because they are miss understood

  3. it’s a great idea… and I bet to talk with a pro is much better than to use yahoo clever or who-knows-what while surfing through 87 websites with 87 different suggestions :o)
    easy rider recently posted…easyblog MISCHIEF MO(A)NDAY?…My Profile

  4. Emma says:

    Excellent idea. I bet it will help out a lot of new pet owners who can call for help rather than just bringing a pet back to the sheleter.
    Emma recently posted…Home Alone – Catch Your Pet In Action {Giveaway}My Profile

  5. sara, oreo and chewy says:

    Thats a great idea! So many pets are brought in due to behavior “issues”. Hopefully this helps some pets stay in their home and out of the shelter.

  6. This is such a wonderful idea! It would be great if more shelters jumped on this bandwagon, as so many poor pups are surrendered for behavioral issues that could be addressed by the owner if they knew where to go for help.
    The Menagerie Mom recently posted…Mancat Monday: Pretty in PinkMy Profile

  7. I love this idea. What a great service.

    I linked this post to Awww Mondays too.

    Have a woof woof day Dakota. My best to your wonderful mom. ♥♥♥
    Comedy Plus recently posted…Awww MondaysMy Profile

  8. Kismet says:

    Can parrots use it for their misbehaving peeps?
    Kismet recently posted…Sugar Billy comes through!My Profile

  9. What a good idea!
    Earl Lover recently posted…Dog Vegas Agility Show 23/01/16My Profile

  10. Well, this is great!!

    Growlmy says she needs to bookmark this fur reference…now what is she inferring by that?? BOL!

    Well, I guess its cause being a JRT, sometimes I do have some issues…but heck after 13 1/2 years, I think she has a handle on them…

    Thanks fur sharing this resource with us!
    Hmmm, they do kitties too?? Ok, growlmy you can ask all about my furbling kitties at any time….

  11. great idea!

  12. Anne says:

    I think this is a terrific idea! We need more people to get involved like this. So many fur babies are abused or toss out because people don’t do their homework before getting a pet and finding out they are a full time job just like kiddos! I hate seeing the ads on craigslist saying I work so I don’t have time for Rusty or Dusty or whatever the pet name is. Duh! Sitting in a kennel all day long is certainly no life for any animal. Kudos up there in Michigan where you must get getting the cold days of winter too. Thanks for this awesome share.

  13. What a great thing to do!

    Keep Calm & Bark On!

    Murphy & Stanley

  14. What a wonderful service. Kudos to them and the Humane Society for being awesome!
    M. K. Clinton recently posted…Outward Hound’s Kibble Drop Puzzle #Chewy.comMy Profile

  15. What a great idea! We hope all dogs can stay with their owners instead of being sent to shelters.
    Eva or sometimes Priscilla recently posted…I’m SIX!My Profile

  16. Monika says:

    A fabulous idea to keep rescued pets from being returned. Love it! ღ
    Monika recently posted…DifferencesMy Profile

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